Turn cyber risk work into better decisions, faster workflows, and measurable business value.
Fulcrum Shifts helps lean and regulated organizations modernize cyber risk, third-party risk, compliance, and reporting with practical AI, decision-ready dashboards, and control design grounded in how the business actually runs.
Cyber risk work should support decisions, not create more drag.
Many organizations already have risk registers, assessments, dashboards, policies, and compliance activities. What they do not always have is a system that helps leadership understand what matters, helps teams move work forward efficiently, or makes their tools and data useful. Fulcrum Shifts helps fix that.
Common operational failure points:
Manual or inconsistent cyber risk workflows
GRC platforms that are technically implemented but operationally weak
Risk registers full of stale, uneven, or low-value content
Dashboards that report activity without supporting decisions
Third-party risk programs built for audit survival instead of business value
Making Cyber Risk Programs More Effective
AI Risk Workflows
Use targeted AI to improve risk intake, assessment support, treatment drafting, quality review, and leadership summaries without pretending the model owns the decision.
Risk Reporting, KRIs & Decision Support
Design KRIs, reporting logic, and decision-ready views that help leaders act on risk instead of just looking at charts.
Risk Data Foundation & GRC Enablement
Create the taxonomy, control content, workflow logic, and reporting foundation that make ServiceNow and related platforms actually useful.
Common Ways We Help
Modernize third-party cyber risk so reviews match business value and supplier type
Design control catalogs, policy stacks, and compliance content for SOC 2, ISO 27001, NIST, and regulated environments
Improve ServiceNow / GRC workflows, data quality, and reporting
Build leadership-ready cyber risk dashboards and KRI operating rhythms
Create the risk data foundation required for better automation and better decisions
Focused engagements that earn the next step
Step 1: Working session
Clarify the problem, pressure-test assumptions, and identify a useful pilot or scoped engagement.
Step 2: Pilot or proof of value
Demonstrate a specific use case, workflow improvement, or reporting outcome before scaling.
Step 3: Scoped Project
Deliver a focused body of work with clear owners, outputs, and business value.
Selected experience from regulated and high-stakes environments
Global Biotech
Applied AI solutions to digital risk management processes, supported a portfolio of 500+ digital risks, and helped build dashboards, KRIs, and process improvements in partnership with security, IT, and business stakeholders.
Pharma Manufacturer
Strengthened an IT/OT GRC program, oversaw third-party risk and customer diligence work, assessed 30+ crown-jewel systems in under three months, and improved ServiceNow-driven processes.
Large R&D Environment
Led 100+ third-party and 150+ system risk assessments, matured GRC measurement and reporting, created new control baselines, and supported safe generative AI adoption in a global R&D context.
U.S. Water Infrastructure Operator
Assessed and proposed a future-state IT organization and operating model that incorporated operational technology and engineering realities in a dam environment.
Senior-level risk leadership, directly engaged
Fulcrum Shifts is led by Jon Lilly, a business-first cybersecurity and risk leader with 25 years of experience across highly regulated industries, including pharma, financial services, hospitality, and critical infrastructure. His work has spanned digital risk, GRC, third-party risk, OT-related assessment, compliance, and executive reporting.